My Apple TV is not connecting to my computer.
The wifi is good, I have restored the Apple TV, and started 'Home Sharing' on both Apple TV and computer using the same Apple ID and password. I have quit iTunes and relaunched it and stopped and restarted Home Sharing again on iTunes.
Any more ideas please? Thanks in advance.
iMac, OS X El Capitan (10.11)
If home sharing is turned on on Both the computer and Apple TV, and iTunes is running on the computer, you iTunes library should be accessible via the Computers app on the Apple Tv.
Does it not appear there?
Do you get a message?
How is your network setup?
How is the computer connected?
How is the Apple Tv connected?
Sounds like something on your router may have changed. Maybe blocking the Bonjour service or something similar.
Try restarting your router. some have a power switch, other's will require you unplug it.
If it still won't work, some settings may have been updated by your ISP and may be preventing home sharing from working.
You would need to access your router's configuration page to check or contact your ISP.
Like Phil says it may be best to reboot everything. If you power off router, computer, and Apple TV, then turn them back on in that order, then perhaps the Home Sharing components will be able to see each other again.
tt2
Hi Phil,
Thanks for the response.
I get the screen as above, but when I select 'Computers' the message i get is 'To access your iTunes library on your computer, turn on Home Sharing in iTunes using 'my Apple ID'.
I have turned Home Sharing on both on the computer and on the Apple TV, more than once. I have also restored the Apple TV and then started Home Sharing.
My network is WiFi and shows as being a good signal.
Computer is connected using WiFi; the AppleTv is on WiFi. They are in different rooms. The Apple TV worked OK, but now doesn't. I have upgraded to OS 10.11.6 since I last successfully used Apple TV.
Thanks
Is your Wi-Fi network employing wireless isolation? This allows multiple devices to connect directly to the internet, but prevents them talking to each other. Manually assigning IP addresses instead of using DHCP can also prevent communication between devices. Use reservations in the router instead.
tt2
Thanks Phil,
I've got it working now. Tried to select 'Helpful' to your post but couldn't ... it was very helpful though.
The Apple TV is not working perfectly; it's taken a long time to load the library and I had to reload it after i changed the selections to be shared. But it is working now. Thanks.
This may help you Set up your Apple TV (4th generation) - Apple Support
Thanks Ella,
My Apple TV is older and not sure if it is 2nd or even 1st generation. How can I tell which one it is please?
the 1st is big and made of aluminium and has a internal hard disk
Thanks, mine must be 2nd generation then; it looks similar to the current Apple TV. Small discrete black box.
Should it connect to my desktop? It connects to my iCloud account.
Thanks; I really don't know, It is a standard home wifi network (UK) and I have not had this problem before on this network.
Glad I could help.
Apple TV not connecting to computer
